Cancellations must be made no later than 24 hours prior to the trip’s departure. A full refund will be sent to the Customer within 24 hours notice of cancellation. Customers will also receive a full refund in case of operator cancellation due to weather or other unforeseen circumstances. Contact us by phone at 242-804-7433 to cancel or inquire about a cancellation.
RESCHEDULING:
If you need to reschedule, please call this number: 242-804-7433 at least 1 hour before your departure time, so we can accommodate your request. IF YOU MISS THE 30 MINUTES CHECK-IN PRIOR TO DEPARTURE, we will try to put you on the next available trip on the same day only. No refund will be issued.
*No refund will be granted to any Customer who fails to cancel their trip less than 24 hour prior to the confirmed departure time originally booked.*